> For the complete documentation index, see [llms.txt](https://verifund.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://verifund.gitbook.io/docs/resources/additional-resources.md). # Additional Resources This section provides comprehensive resources to help you get the most out of the Verifund platform, including frequently asked questions, troubleshooting guides, and our development roadmap. ### FAQ (Frequently Asked Questions) #### General Questions **Q: What is Verifund?** A: Verifund is a decentralized crowdfunding platform built on the Lisk blockchain that uses IDRX tokens for transactions and SBT (Soulbound Tokens) for identity verification. **Q: How does the verification system work?** A: The platform uses SBT (Soulbound Token) verification to establish trust. Verified users can withdraw funds even if their campaign doesn't reach the target amount. **Q: What is IDRX?** A: IDRX is an ERC20 token used as the native currency on the Verifund platform. It follows Indonesian Rupiah format with 2 decimal places. #### For Campaign Creators **Q: How do I create a campaign?** A: Connect your wallet, click "Create Campaign," fill in the required details, and deploy the smart contract. Consider using Guardian AI analysis before launching. **Q: When can I withdraw funds?** A: You can withdraw funds if either: (1) your campaign reaches its target amount, or (2) you have SBT verification status. **Q: What happens if my campaign doesn't reach the target?** A: If you're not verified with SBT, donors can request refunds. If you are verified, you can still withdraw the raised funds. #### For Donors **Q: How do I make a donation?** A: Browse campaigns, select one you want to support, choose your donation amount, and complete the transaction using IDRX tokens or fiat payment. **Q: Can I get a refund?** A: Yes, refunds are available for campaigns that don't reach their target and whose creators are not SBT verified. **Q: Do I need a crypto wallet to donate?** A: No, you can donate using traditional payment methods (credit card, bank transfer) which will be converted to IDRX automatically. #### Technical Questions **Q: Which networks does Verifund support?** A: Verifund operates on Lisk Mainnet and Lisk Sepolia Testnet. **Q: What wallets are compatible?** A: MetaMask is the primary supported wallet, but any Web3 wallet compatible with Lisk should work. **Q: Are there transaction fees?** A: Yes, standard blockchain gas fees apply for on-chain transactions. The platform itself currently doesn't charge additional fees. ### Troubleshooting #### Common Issues **Wallet Connection Problems** **Issue**: Unable to connect wallet to the platform **Solutions**: * Ensure MetaMask is installed and unlocked * Check if you're on the correct network (Lisk Sepolia for testing) * Clear browser cache and cookies * Try connecting in incognito/private mode * Disable other wallet extensions temporarily **Transaction Failures** **Issue**: Transactions fail or get stuck **Solutions**: * Check if you have sufficient ETH for gas fees * Verify network congestion and adjust gas settings * Ensure you're connected to the correct network * Try increasing gas limit if transaction is complex * Cancel stuck transactions and retry **Campaign Not Appearing** **Issue**: Created campaign doesn't show up **Solutions**: * Wait for blockchain confirmation (may take a few minutes) * Refresh the page and check again * Verify the transaction was successful on block explorer * Check if all required fields were properly filled **IDRX Token Issues** **Issue**: IDRX tokens not showing in wallet **Solutions**: * Add IDRX token manually using contract address * Check if you're on the correct network * Verify token contract address matches the network **Verification Problems** **Issue**: SBT verification not working **Solutions**: * Ensure you're on the whitelist * Check if you already have an SBT token * Verify wallet connection and network * Contact support for whitelist addition #### Error Messages **"Target not reached and owner not verified"** This appears when trying to withdraw funds from an unsuccessful campaign without SBT verification. **Solution**: Either wait for campaign success or apply for SBT verification. **"Insufficient allowance"** This appears when trying to donate without proper IDRX token approval. **Solution**: Approve IDRX token spending before making donations. **"Campaign deadline passed"** This appears when trying to donate to an expired campaign. **Solution**: Find active campaigns or wait for new ones to launch. #### Getting Help If you can't resolve issues using this guide: 1. **Live Chat**: Use the chat widget on the platform 2. **Email Support**: 3. **Community Forum**: Connect with other users 4. **Developer Discord**: For technical discussions 5. **GitHub Issues**: Report bugs and feature requests #### Contributing to Development We welcome community contributions! Here's how you can help: **Code Contributions** * Fork our GitHub repository * Create feature branches for new developments * Submit pull requests with detailed descriptions * Follow our coding standards and guidelines **Bug Reports** * Use GitHub Issues to report bugs * Provide detailed reproduction steps * Include screenshots or error messages * Test on different browsers/devices when possible **Feature Requests** * Submit suggestions through GitHub Issues * Describe the problem your feature would solve * Provide mockups or detailed specifications if available * Engage in community discussions about proposals **Documentation** * Help improve our documentation * Translate content to other languages * Create video tutorials or guides * Share use cases and success stories #### Legal & Compliance * **Terms of Service**: Platform usage guidelines * **Privacy Policy**: Data protection information *** **Need immediate assistance?** Our support team is available 24/7 through live chat or email at .